Terms of Use, Booking, Privacy, and Refund Policy
Last updated: 16/03/2026
1. Website Owner
This website, https://www.sowhereproject.com/, is owned and operated by Sowhere Project.
If you have any questions, you can contact:
[email protected]
2. Acceptance of These Terms
By visiting this website, booking a service, joining a program, creating an account, or accessing any client portal, video, resource, or private content provided by Sowhere Project, you agree to these Terms of Use, Booking, Privacy, and Refund Policy.
If you do not agree with these terms, please do not use this website or purchase services from Sowhere Project.
3. Scope of Services
Sowhere Project offers online wellbeing and educational services, including but not limited to:
- one-on-one breathwork sessions and support
- online support programs
- online group sessions
- educational resources, videos, recordings, worksheets, and nervous system regulation tool
- private client portal access and related materials
All services are offered online unless otherwise stated.
4. Nature of the Services
Sowhere Project provides services for wellbeing, personal growth, and nervous system support.
These services are not medical care, psychotherapy, psychiatry, counselling, or any other licensed healthcare service. They are not a substitute for medical, mental health, or therapeutic care.
No information shared through this website, in sessions, in group spaces, or in private materials should be understood as medical, psychological, legal, or financial advice.
If you are experiencing a medical or mental health emergency, please contact an appropriate licensed professional or emergency service immediately.
5. Eligibility
By using this website or booking a service, you confirm that:
- you are legally able to enter into a binding agreement
- the information you provide is accurate and complete
- you will use the services and materials only for lawful purposes
6. Bookings and Payments
All services are booked online or by another method approved by Sowhere Project.
All prices are listed in CAD, unless otherwise stated. By booking a service or program, you agree to pay the price in effect at the time of purchase.
A booking is only confirmed once payment, or any required deposit, has been received.
You will receive a confirmation email, receipt, or booking summary after purchase.
7. Consultation Policy
Sowhere Project may offer consultation or discovery calls to explore whether a service or program is a good fit.
These calls are intended for informational and fit-assessment purposes only. They do not create a therapeutic, medical, or advisory relationship, and they do not guarantee admission into any program, service, or support container.
Sowhere Project reserves the right to decide whether a service is appropriate for a prospective client and may decline to proceed if the offer is not considered a suitable fit.
8. Online Sessions and Technology
All services are currently delivered online.
By booking an online session or joining an online group session, you agree that you are responsible for:
- having access to a stable internet connection
- using a device that can access the required platform
- attending from a space that feels private and suitable for your participation where possible
- arriving on time
Sowhere Project is not responsible for technical issues caused by your internet connection, device, software, or environment.
If a session is significantly disrupted by a technical issue on Sowhere Project’s side, reasonable efforts will be made to reschedule or continue the session.
9. One-on-One and Group Session Policy
One-on-one sessions
One-on-one sessions are intended only for the booked client and may not be attended, shared, or accessed by another person unless explicitly agreed in writing.
Group sessions
For group sessions, each participant agrees to contribute to a respectful, confidential, and non-disruptive environment.
While Sowhere Project asks all participants to respect the privacy of others, confidentiality in a group setting cannot be absolutely guaranteed, because other participants are independent individuals and not controlled by Sowhere Project.
Participants agree not to record, screenshot, share, repost, or distribute any part of a group session without express written permission.
10. Client Accounts and Portal Access
Some services may include access to a private client portal, password-protected materials, videos, recordings, worksheets, educational tools, or other members-only content.
If you are given login details, you agree to:
- keep your login information confidential
- not share your username, password, or access with anyone else
- not allow any other person to use your account
- notify Sowhere Project promptly if you suspect unauthorized access
- You are responsible for activity under your account.
Sowhere Project reserves the right to suspend, restrict, or terminate access to any portal, account, or resource if these terms are violated.
11. Intellectual Property and Personal Use Only.
All website content and all materials provided by Sowhere Project, including but not limited to videos, audios, written materials, worksheets, exercises, teaching methods, frameworks, branding, text, graphics, downloads, and portal content, are the intellectual property of Sowhere Project unless otherwise stated.
When you purchase a service or gain access to private materials, you receive a limited, non-exclusive, non-transferable, revocable license to use those materials for your personal, individual, non-commercial use only.
You may not, without prior written permission from Sowhere Project:
- copy, reproduce, republish, upload, share, post, distribute, or transmit any materials
- share portal access, paid content, videos, or resources with another person
- record live sessions or group sessions
- screenshot, download, store, or redistribute materials for commercial or teaching purposes
- teach, adapt, resell, license, or present any part of the materials as your own
- remove any copyright or proprietary notice
Unauthorized use may result in immediate termination of access without refund, in addition to any other remedies available at law.
12. Testimonials and Submitted Content
If you voluntarily send a testimonial, review, feedback, message, or other content to Sowhere Project, you confirm that you have the right to share it.
Sowhere Project may use that content for communication or promotional purposes only with your consent, or in anonymized form where appropriate.
Sowhere Project does not claim ownership over your personal story or original content.
13. Cancellation, Rescheduling, and Refund Policy
Single sessions
A minimum of 24 hours’ notice is required to cancel or reschedule a one-on-one session.
If less than 24 hours’ notice is given, or if you do not attend the session, the session may be treated as used and non-refundable.
Programs and longer-term containers
For one-on-one multi-session or three-month programs, payment secures your place and the time reserved for you.
Unless otherwise stated in writing:
- payments are non-refundable once the program has started
- missed sessions are not automatically refunded
- rescheduling is subject to availability
- any payment plan remains due according to the agreed schedule
Group sessions
For online group sessions, workshops, or group containers:
- your place is reserved once payment is received
- missed sessions are non-refundable
- partial attendance does not create a right to a partial refund
- any replay access, if offered, will be described on the sales or booking page
If Sowhere Project cancels
If Sowhere Project must cancel a session, event, or service, a reschedule, credit, or refund will be offered where appropriate.
14. Assumption of Responsibility
By participating in any service, you acknowledge that your participation is voluntary and that you remain responsible for your own wellbeing, choices, and decisions.
You understand that it is your responsibility to seek appropriate professional support where needed and to decide whether any service, practice, or resource is appropriate for you.
15. Consent to Communications
If you provide your email address or other contact details, Sowhere Project may contact you regarding your booking, services, account, portal access, or other administrative matters.
If you opt in to receive newsletters, updates, or promotional content, you consent to receiving commercial electronic messages from Sowhere Project. You may unsubscribe at any time.
16. Third-Party Platforms and Links
This website may contain links to or rely on third-party platforms, including payment processors, scheduling tools, email providers, video platforms, or website tools.
Sowhere Project is not responsible for the content, policies, availability, or independent practices of third-party services.
17. Termination of Access
Sowhere Project reserves the right to suspend, restrict, or terminate access to the website, services, portal, or materials if these terms are violated or if necessary to protect the business, its content, or its clients.
For questions about this policy, please contact:
Sowhere Project
[email protected]